Stop the “Know Someone” System: Public Services Must Belong to Institutions, Not Individuals
There is an unhealthy practice quietly undermining public administration in Ghana, and many citizens have come to accept it as normal. It should not be normal.
When Enforcement Becomes Surprise Punishment: A Call for Fairness in DVLA Penalty Practices
There is a growing practice by the DVLA that deserves urgent public attention. Many vehicle owners only discover alleged traffic offences when they go to renew their roadworthy certificates. At that point, they are informed that fines have already been recorded against their vehicles, sometimes for incidents they have no knowledge of, no recollection of, […]